Just hope the replacement set holds up.
Just had replacement sofa and love seat replaced. It has been a nightmare. Patrick finally took charge and even came to our house and agreed that the set was not well made. We purchased it in October and it had already been restuffed once.
Probably some of the nicest people in the furniture business!
Great customer service and Friendly Staff
The one positive is the delivery men, Koop & Nathaniel. You should be very proud of these two employees. Very nice, helpful and careful.
The order taking longer than I was told was annoying, but I understand that things happen. The part that has been extremely frustrating has been the lack of communication and the fact that I have had to initiate the communication to get updates and get things done.
10/10/17 your delivery drivers are tailgating people while it is raining and they are speeding in areas.
We ordered our living room furniture 6.5 weeks ago, and were told that we would have it in 4-6 weeks. At about 5 weeks, I called and asked about our order and was told it would be there in the middle of the 6th week. That time came and went, and I stopped by the store in LaSalle. Come to find out, my complete order would not be in any sooner than 7 weeks at best, although they did offer to deliver part of my order this week since we have been without living room furniture for 2 weeks now. I was told I would receive a call to set up a time for the delivery, and I ended up having to call them.
Staff and sales people have been polite and tried to be helpful, but the process if getting living room furniture has left alot to be desired.
I will not be buying from Turk again.
Turk Furniture is a US Furniture Store based in Lasalle, Illinois. Turk Furniture is located at 212 Joliet St, Lasalle, IL 61301, USA.
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